The Nonprofit Risk Management Center is located in historic Leesburg, Virginia. Our offices are 13 miles from Washington’s Dulles Airport and 32 miles from downtown Washington, DC. Our address is: Nonprofit Risk Management Center, 204 South King Street, Leesburg, VA 20175. Our telephone is: (703) 777-3504.
Melanie Lockwood Herman, Executive Director
In a world that is fraught with danger, it is comforting to know that Melanie Lockwood Herman is holding on tight to the handlebars of the Nonprofit Risk Management Center. The Center provides training, technical assistance and informational resources to help nonprofits take a practical approach to managing risk so that they can fulfill their missions and stay out of trouble.
A prolific author of a more than a dozen comprehensive (and comprehensible!) guides on various risk management topics, Melanie has delivered countless workshops, seminars, and keynote presentations for organizations simply unwilling to leave success to chance. Melanie earned a Bachelor of Arts Degree in Urban Affairs from American University (Washington, DC) and a Juris Doctor from George Mason University (Arlington, VA). She is a member of the District of Columbia Bar Association.
In August 2016, Melanie was named to The NonProfit Times Power & Influence Top 50, where she is described as “…the last word when it comes to sector risk assessment,” and a leader whose “insights have changed the way many of the sector’s top leaders think about the looming world around them…” The 2016 list honors leaders who are “mastering that balance between sustainability and change.” This is Melanie’s eighth appearance on the list: she was first recognized in 2007, and then again in 2008, 2011, 2012, 2013, 2014 and 2015.
In addition to her professional career, Melanie is an active volunteer in both professional organizations and community-serving nonprofits. She currently serves on the boards of three national organizations: the American Foundation for the Blind, the National Human Services Assembly, and the United Methodist Insurance Company. Melanie is the former chair of the Legal Section Council of ASAE/The Center for Association Leadership, and during 2010-2013 she served on the Not-for-Profit Advisory Committee (NAC) of the Financial Accounting Standards Board.
Erin Gloeckner, Director of Consulting Services
As Director of Consulting Services, Erin leads and supports custom consulting projects for Center clients. She regularly conducts Risk Assessments, Enterprise Risk Assessments, and custom engagements with the Center’s consulting team. Some of Erin’s favorite engagements include coaching nonprofit Risk Champions, developing risk management metrics and risk reporting tools, and evolving internal risk assessment/management functions within her client organizations. Erin also delivers in-person risk management workshops and develops risk education materials, including articles on myriad risk topics and webinars for the Center’s Affiliate Members.
Erin is especially drawn to supporting nonprofits and NGOs focused on human/environmental health and human rights. Erin earned a Master of Public Health (MPH) and an international development certificate at Virginia Tech. Erin previously conducted community development research in the Dominican Republic, and graduate fieldwork with a regional arm of the Virginia Department of Health. Erin also enjoyed teaching public speaking classes at Virginia Tech, where she earned a B.A. in Communication.
Aside from pursuing her professional goals, Erin seeks out learning and adventure in her personal life—with her puppy Hugo at her side. Erin loves to play frisbee, paint, cook, go camping, and mark off items on her bucket list. So far she has been skydiving, spray painted a mural in Paris, and even danced in Trinidad & Tobago's 2013 Carnival. Erin aspires to continue taking bold risks that offer her a big ROI, such as learning Spanish, eating street food all over the world, adopting a child, and helping great nonprofits achieve their missions.
Kay Nakamura, Director of Client Solutions
As Director of Client Solutions, Kay is our go-to staff member for the array of products and services offered at the Center. Finding solutions makes her day. With a career in customer support, Kay can help your nonprofit find fit-to-suit tools and resources that will help you recognize, evaluate and manage the risks your nonprofit faces.
Kay earned a Bachelor of Business Administration, with a Finance Concentration, from Saint Mary’s College (Notre Dame, Indiana) and a Master’s of Business Administration, with a Marketing Concentration, from the University of New Mexico. She has directed consumer projects across several industries and understands operational as well as program risks. Volunteering has been a big part of Kay’s life as well. She has chaired nonprofit fund raisers, fêtes, and galas, and has been an enthusiastic volunteer at nonprofits in the U.S. and overseas.
A fan of both fine cuisine and travel, Kay maps her next journey based on local specialties. One of her favorite delights is sampling spicy foods, particularly from Asia and the Southwestern United States. She has bravely tried many unusual dishes over the years, and always has a glass of milk nearby! She recognizes that the reward of tasty, spicy food comes with a bit of risk. Her personal mantra is, “Make sure you have a backup plan!”
Emily C. Stumhofer, Staff Attorney
As Staff Attorney, Emily advises consulting clients and Affiliate Members on issues ranging from management strategy and structure to legal compliance. She also conducts research on myriad legal and policy issues faced by nonprofit clients and writes articles and educational materials providing clear explanations of important risk and legal topics. The Center values Emily’s analytical approach to risk management, which she honed during prior work as a science teacher.
Emily earned her Bachelor of Arts in Political Science with an International Relations emphasis from Colorado College, and a Juris Doctor from the University of Virginia. While at Colorado College, Emily was a collegiate swimmer. During this time Emily dove head first into risk management by working as lifeguard. Since then, Emily has been involved with a wide array of diverse nonprofits including a summer camp, a volunteer program in East Africa, a legal aid group, and an environmental organization.
The daughter of a pilot, as a young child Emily was accustomed to barrel rolls and other aerobatic maneuvers in her father’s small plane. As an adult, Emily no longer engages in high-risk small aircraft acrobatics and enjoys a more risk-balanced array of hobbies. Her favorite activities include reading, swimming, and white-water kayaking. She finds it hard, however, to pass up a good cliff-diving opportunity!
Eric_Henkel, Project Manager
As a project manager, Eric leads and supports a variety of projects that advance the Center’s mission of inspiring effective risk management in the nonprofit sector. As our newest team member, Eric manages consulting engagements, responds to member inquiries, and creates a variety of educational materials on a wide array of risk topics. Eric is particularly interested in helping Center clients and members master risk management fundamentals while overcoming anxiety and trepidation about the changing and risky landscape in which all nonprofits operate.
Eric’s interest in risk management developed early in his career. While earning his B.A. in Communications and M.A. in Communication Studies at the University of Michigan, he worked with UofM’s Recreational Sports Department. This experience, coupled with summers spent working at camp, led to ten years of service in the field of outdoor education and recreation. Eric’s camp experience inspired him to pursue work in training and development, which led to a teaching role at the College of Business at James Madison University. He has had a long association with nonprofits and currently serves on the Board of Trustees for Project U.S.E., a nonprofit that provides experiential education to youth and adults using the ‘outdoor classroom’ model.
When he’s not keeping up with three children and all of their activities (and associated risks!), Eric likes to find time for reading, listening to all genres of music and the occasional outdoor pursuit. He loves the water the most, particularly canoeing, kayaking and whitewater rafting. Most recently, Eric was able to combine personal and professional interests while working with Culver Summer Schools and Camps as a boating director and personnel director while his kids attended camp. That experience has been a great reconnection to his younger days and an opportunity for his own children to experience an incredible opportunity.
The following professionals provide invaluable support that brings the Center’s mission to life. Throughout the year these dedicated team members support our publishing, software development, training and consulting programs. When you engage the services of the Center (or purchase one of our products or tools), your nonprofit benefits from the expertise and dedication of a diverse array of talented professionals.
If you ask Don what he does for a living he’ll tell you he’s a Geek. Actually, he is the principal of Don Withrow Consulting, a Fairfax, VA-based firm specializing in mission critical application development. These days much of his development work is for web applications and the backend services that support those applications. Don’s expertise is an ideal fit with the mission of the Nonprofit Risk Management Center, where he serves as a key team member in all of the Center’s web application projects. Don says that the real fun in his work comes from the variety of people and challenges he finds working with his clients from the nonprofit, financial, publishing, training and legal communities.
When Don isn’t working, which is seldom, you might him find riding his Harley on the beautiful back roads of Virginia, West Virginia and Maryland. Or, you might find him in Fairfax teaching students how to learn to ride a motorcycle and manage the risks along the way. Don is something of an expert in motorcycle-related risks. He began riding at age 12, and although you wouldn’t know it otherwise, he claims this was “a very long time ago.”
Edward M. Mulherin, CPA, Esq.
Ed has over 30 years of experience providing audit, CFO and consulting services to a diverse group of nonprofit clients nationwide. In 1990 Ed was one of the founding members of Leonard, Mulherin & Greene, P.C., a CPA and consulting firm specializing in nonprofit clients and has been instrumental in the firm’s direction and dramatic growth over the past twenty years. In 2000, Ed conceived and founded eCratchit, a revolutionary concept for bookkeeping and accounting services. eCratchit has developed and supports a proprietary Web-portal software that allows the company the ability to perform daily bookkeeping functions for client organizations, while ensuring clients complete access to accounting records and software online. In addition, the company provides setup and cleanup services as well as CFO and Controller consulting. The company currently has over 150 (including 50 nonprofits) clients located all over the country for which they provide bookkeeping and accounting services and has 20 employees. Ed has lectured and written extensively on nonprofit finance topics and prides himself on his ability to take a practical, realistic approach to finance issues. Ed works with dozens of nonprofit Boards, helping them understand and support their missions with strong financial management. Ed has served as the Nonprofit Risk Management Center’s “Virtual CFO” for the past nine years and has also partnered with the Center on several client engagements.
When Ed is not advising clients on financial management issues, he spends as much time in Vermont as possible, trying to accomplish his personal 20/20/20 goals: challenging yourself to do something you love 60 times a year. Ed’s 20/20/20 interests are Snowboarding, Golf and Fly Fishing. Ed is a magna cum laude graduate of Boston College and is a cum laude graduate from Suffolk University Law School. He served on Intuit’s Advisory Council for QuickBooks users in 2004 & 2005
Diana Del Bel Belluz is a risk management evangelist. As a child, she wanted to become either a mathematician or a pastry chef. A true generalist, at university, she completed undergraduate and master’s degrees in systems design—the ‘artsy’ engineering program. In 1990 she landed in the risk management field and found it was the perfect opportunity to blend her analytical skills with her creative side. Ever since she’s been doing innovative risk work with clients in the corporate, government, and nonprofit sectors—helping them to make well thought-out, proactive, systematic, and bold decisions that balance risk and reward. Diana is enthusiastic about spreading the gospel of risk management because she regards it as an essential discipline for any organization with ambitions to deliver the most good it can with the resources entrusted to it.
In her spare time, Diana advances the field of risk management by organizing conferences, teaching courses and management training seminars, speaking to groups, and authoring publications on a wide range of risk management topics. Through her company Risk Wise, based in Toronto, Canada, she publishes the Risk Management Made Simple Advisory, a free online newsletter with tips on how to actually implement systematic risk management. And she’s developed into a fine cook and still bakes the occasional pastry!
Mike Gurtler is a risk management professional who enjoyed 25 years as a YMCA professional before forming Safe-Wise Consulting in 2007. Safe-Wise works with nonprofits all over the US helping to nurture sound safety and risk management practices. Mike subscribes to the Center’s broad but practical approach to risk management and tries to avoid being type-cast as an expert who tells people what they cannot do. Mike is a key team member in the Center’s youth-protection, aquatic safety and recreation consulting practice. According to Mike, “I think the challenge for insightful risk consulting is being able to say “Yes in a responsible way that is acceptable to the organization and its mission.” Mike has produced a substantial body of topical resources on various risk management topics and is a capable and popular trainer and presenter.